Customer Service Officer

Dashen Bank S.C.

Banking

Entry LevelOn-site
  • Deadline: N/A
  • Minimum Education: Bachelor's Degree
  • Workplace: On-Site
  • Employment Type: full-time
  • Posted: 4 weeks ago

Skills Required

Interpersonal CommunicationCustomer SatisfactionProblem ResolutionActive ListeningTeam CollaborationFast‑paced Work EnvironmentKnowledge of Banking Operations

Fields of Study

Business AdministrationFinance

Location

N/A

Job Summary

The role involves delivering top‑quality customer support at Dashen Bank’s Adama branch, handling client inquiries, resolving problems, and fostering positive experiences to uphold the bank’s service excellence.

List of Duties

  • Engage directly with clients to provide exceptional service
  • Address inquiries and resolve issues promptly
  • Ensure customer satisfaction and maintain high service standards
  • Collaborate with team in a fast‑paced environment
A solid entry‑level banking position offering exposure to financial services and a chance to develop customer‑service expertise.

How to Apply

Apply online through the company’s career portal. Submit your CV and cover letter, then await further instructions from the hiring team. Find contact details below.

Application Information

Additional Info

  • If you're interested in applying, please make sure to have your updated CV, cover letter, and any relevant documents ready. You can send in your applications through email, give us a call, or use the online job link included in the vacancy announcement. Just a quick reminder: when you apply via email, be sure to include the job title in the subject line!