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Branch Customer Service Supervisor

ZamZam Bank · ET · Full-time
Apply Now Posted 5 days ago

About the Role

The Branch Customer Service Supervisor manages day‑to‑day branch operations, leads a team to deliver excellent customer service, ensures regulatory compliance, and drives sales in an interest‑free banking context.

Responsibilities

  • Oversee branch operations in an interest‑free banking environment
  • Ensure efficient service delivery and strong customer experience
  • Maintain compliance with banking policies and halal principles
  • Lead and develop high‑performing teams
  • Drive sales performance and support financial inclusion initiatives

Skills Required

Team leadershipOperational controlSales performanceCustomer service managementProblem solvingDecision makingCoaching and mentoringInternal controlsCommunicationNegotiationCore banking applications

Fields of Study

  • Economics
  • Management
  • Accounting
  • Business Administration

How to Apply

Apply through the provided job link; find contact details below.