Senior Customer Service Officer-Cash

About the Role

The role involves delivering high-quality customer support in a microfinance setting, managing client interactions, and ensuring accurate record-keeping while promoting financial products.

Responsibilities

• Handle customer inquiries and resolve issues
• Assist with banking transactions and account management
• Provide financial product information to clients
• Maintain accurate client records
• Collaborate with team members on service improvement initiatives

Skills Required

Fields of Study

• Marketing
• Accounting & Finance
• Economics

How to Apply

Submit your CV and cover letter in person at the Human Capital Office or via email; find contact details below.