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IT Support Officer

Yegna Microfinance Institution S.C · ET · Full-time
Apply Now Posted 1 hour ago

About the Role

Responsible for delivering technical support across multiple duty stations in Addis Ababa and other cities, ensuring smooth operation of computer systems and networks for the microfinance institution.

Responsibilities

  • Provide technical support to users across multiple duty stations
  • Troubleshoot hardware, software, and network issues
  • Maintain inventory of IT equipment
  • Assist with software installation and configuration
  • Document incidents and maintain knowledge base

Skills Required

Computer Hardware TroubleshootingOperating System Support (Windows/Linux)Network Connectivity IssuesSoftware Installation and ConfigurationCustomer Service Communication

Fields of Study

  • Computer Science
  • Information Technology
  • Information Systems
  • Computer Engineering

How to Apply

Candidates should submit an application letter, CV, and non-returnable copies of credentials within ten working days from the announcement date. Applications may be sent in person or via email; please state the position and duty station in the subject line. Find contact details below.