Receptionist
Apply Now Posted 2 hours agoAbout the Role
The Receptionist serves as the first point of contact at Washington Healthcare, managing patient inquiries, scheduling appointments, handling front‑office tasks, and ensuring smooth operations while maintaining confidentiality and customer service standards.
Responsibilities
- Greet patients and visitors warmly
- Answer calls and direct inquiries
- Schedule, confirm, and manage appointments
- Register new patients and update records
- Manage patient flow in waiting area
- Handle mail and deliveries
- Maintain reception cleanliness
- Process payments and basic billing inquiries
- Maintain confidentiality of patient information
- Perform general administrative tasks
Skills Required
Verbal and written communication (Amharic & English)Computer proficiency (Microsoft Office, appointment scheduling software)Organizational and multitasking skillsCustomer service and empathyBasic billing and payment processingConfidentiality and data protectionReceptionist operations (greeting, call handling)
Fields of Study
- Secretarial Science
- Office Management
How to Apply
Submit your application through the Ethiojobs website; refer to the provided link for instructions.