Communications Assistant

About the Role

The Communications Assistant supports visitor operations and strategic communications at UNECA’s Visitors Centre, coordinating tours, managing logistics, engaging visitors, collecting feedback, and analyzing data to enhance the visitor experience.

Responsibilities

• Plan and coordinate guided‑tour operations, including scheduling and logistics.
• Serve as primary point of contact for VIPs, diplomats, and group leaders.
• Monitor guide performance and enforce organizational standards.
• Coordinate special visits such as UN Kids programs and out‑of‑hours tours.
• Collect visitor feedback and collaborate with Marketing on improvements.
• Manage digital and manual visitor systems, including specialized equipment.
• Liaise with IT, FMS, and security teams to ensure site safety.
• Assist in data collection, analysis, and presentation for decision making.
• Update information materials such as web pages or brochures.

Skills Required

Fields of Study

• History
• Political Science
• International Relations
• Tourism and Hospitality
• Communication
• Journalism
• Heritage Studies
• Cultural Studies
• Marketing
• Public Administration
• Business Administration

How to Apply

Visit the Careers Portal at careers.un.org to submit your application; find contact details below.