Claims Officer II
Apply Now Posted 2 hours agoAbout the Role
The Claims Officer II manages and processes insurance claims, ensuring compliance with policies, accuracy of documentation, and timely settlement while maintaining high service standards and identifying potential risks.
Responsibilities
- Receive, review, and process claims per company policies
- Verify claim documents for completeness and eligibility
- Conduct preliminary assessments and investigations
- Analyze documents to determine validity and settlement recommendations
- Coordinate with internal departments, clients, and external stakeholders
- Ensure timely settlement while maintaining service quality
- Prepare reports and performance analyses
- Maintain accurate claim records
- Identify suspicious or fraudulent claims and report them
- Monitor trends and recommend process improvements
- Support customer inquiries regarding claims procedures
Skills Required
Analytical thinkingAttention to detailClaims administration knowledgeReport writingCommunication skillsStakeholder managementDecision makingMicrosoft Office proficiencyOrganizational and time‑managementIntegrity
Fields of Study
- Management
- Statistics
- Engineering
- Economics
- Marketing
How to Apply
Submit your application letter, CV, and supporting credentials in person at the office address within seven working days of this announcement; find contact details below.