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Customer Service Officer

Solfet Security Technology PLC · ET · Full-time
Apply Now Posted 3 hours ago

About the Role

The Customer Service Officer acts as the primary liaison between clients and the company, delivering high‑quality support and coordinating internal resources to ensure satisfaction.

Responsibilities

  • Serve as first point of contact for customers
  • Handle inquiries, complaints and service requests
  • Coordinate customer follow‑up activities
  • Maintain customer records and documentation
  • Support sales and technical teams with communication
  • Prepare quotations and reports when required

Skills Required

Excellent communicationStrong customer service orientationMultitasking abilityMicrosoft Office proficiencyOrganizational skills

Fields of Study

  • Marketing Management
  • Management
  • Business Administration
  • Computer Science

How to Apply

Submit your CV, cover letter and relevant documents via email. Find contact details below.