District Senior Officer-Internal
Apply Now Posted 11 hours agoAbout the Role
Lead and supervise branch operations, focusing on customer service excellence and business development; set goals, coach staff, and ensure alignment with the bank’s strategic plans.
Responsibilities
- Supervise branch business activities and customer service
- Collaborate with branches on annual planning and implementation
- Assess performance and recommend improvements
- Coordinate communication with Branch Managers
- Set team objectives and performance standards
- Coach supervisors to deliver high-quality services
- Enhance bank image through proactive customer servicing
- Monitor service levels against expectations
Skills Required
supervisory managementcustomer relationship managementannual plan developmentperformance goal settingcoaching and motivationservice level monitoringproblem solvingcommunication
Fields of Study
- Economics
- Management
- Accounting
- Business Administration
How to Apply
Submit an application letter and a short CV (PDF, max 3 pages) through the company website; find contact details below.