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Branch Manager-Internal/Extarnal

Shabelle Bank SC · ET · Full-time
Apply Now Posted 11 hours ago

About the Role

Oversee all branch operations, from staffing and customer service to compliance and financial processes, ensuring efficient service delivery and regulatory adherence.

Responsibilities

  • Plan and coordinate branch activities
  • Recruit and advise potential customers
  • Motivate and coach staff
  • Develop service delivery plans
  • Compile loan and foreign currency requests
  • Coordinate marketing efforts
  • Maintain customer service standards
  • Manage daily cash book
  • Measure staff performance
  • Rectify audit discrepancies
  • Handle correspondence and represent the bank
  • Control petty cash and vault keys

Skills Required

branch managementcustomer serviceloan processingmarketing coordinationcompliance monitoringstaff coachingperformance measurement

Fields of Study

  • Economics
  • Management
  • Accounting
  • Business Administration

How to Apply

Submit your application letter and a short CV (PDF, max 3 pages) via the website www.ethiojobs.net; no hard copies will be accepted. Find contact details below.