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Enterprise Systems & Sales Operations Specialist

Safaricom Ethiopia · ET · FULL_TIME
Apply Now Posted 2 hours ago

About the Role

The role manages and optimizes enterprise business systems, billing, and sales operations to ensure efficient service delivery and revenue assurance for Safaricom Ethiopia’s enterprise customers.

Responsibilities

  • Maintain and enhance enterprise sales and operational systems
  • Ensure accurate billing and revenue recognition
  • Manage lifecycle of enterprise SIMs and devices
  • Automate CRM, pipeline, and order management processes
  • Support enterprise sales teams with system and operational support
  • Improve processes and governance through SOP development and documentation

Skills Required

CRM systemsTelecom billing and revenue processesSales operations workflow managementProcess automation toolsExcelBasic BI reportingSystem integration fundamentalsAPI understandingProject coordination

Fields of Study

  • Information Systems
  • Telecommunications
  • Business Administration

How to Apply

Create or update your candidate profile on the recruitment portal, click the apply button, and attach your resume. Find contact details below.