Parts & Service Sales Representative (PSSR)
Apply Now Posted 5 days agoAbout the Role
The Parts & Service Sales Representative drives parts and service sales growth within the mining sector by cultivating customer relationships, conducting field operations, managing commercial activities, and promoting maintenance programs. The role ensures timely quotations, compliance, and high customer satisfaction while supporting overall business development.
Responsibilities
- Manage parts and service sales and build long‑term customer relationships
- Conduct regular site visits and equipment inspections to identify service opportunities
- Prepare and issue quotations, coordinate order processing, and ensure commercial follow‑up
- Promote SLAs, preventive maintenance programs, and repair-before-failure solutions
- Coordinate with internal stakeholders for efficient service delivery
- Monitor market trends and identify new sales opportunities
- Maintain accurate records in CRM and provide regular performance reports
- Ensure compliance with HSE standards during site visits
Skills Required
Sales ManagementCustomer Relationship ManagementCRM System UsageMicrosoft Office ProficiencyTechnical Knowledge of Heavy Equipment (Komatsu)NegotiationField Operations and Equipment InspectionQuotation PreparationMarket IntelligenceCompliance & Reporting
Fields of Study
- Mechanical Engineering
- Electrical Engineering
How to Apply
Submit an application letter, CV, and supporting documents via email to jobs@riesethiopia.com within five working days of the announcement. Include “Application to the post of PSSR – Mining” in the subject line; find contact details below.