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Parts & Service Sales Representative

RIES ENGINEERING S.C · ET · Full-time
Apply Now Posted 4 days ago

About the Role

The role focuses on developing strong customer relationships within the mining sector, driving parts and service sales growth through proactive engagement, technical advisory, and promotion of maintenance programs while ensuring timely commercial follow‑up and coordination with internal teams.

Responsibilities

  • Manage and grow parts and service sales within the assigned customer base
  • Build long‑term relationships with customers at all levels
  • Act as main point of contact for parts and service matters
  • Promote SLAs, preventive maintenance programs and repair‑before‑failure solutions
  • Conduct regular customer visits and equipment inspections
  • Prepare and issue quotations, coordinate offshore processing, and ensure commercial follow‑up until closure
  • Handle tenders and support negotiations
  • Collaborate with site teams to ensure quality delivery and resolve issues
  • Monitor purchasing trends and competitor activities to identify new sales opportunities
  • Maintain accurate records in CRM systems and provide regular reports on sales activity

Skills Required

Microsoft OfficeERP systemsCRM systemsEnglish proficiencysales negotiationcustomer relationship managementtechnical knowledge of heavy equipmentsafety compliance

Fields of Study

  • Mechanical Engineering
  • Electrical Engineering

How to Apply

Send your CV, cover letter and relevant documents by email; find contact details below.