Junior Operation Officer

About the Role

Assist in daily airport operations, manage client communications, coordinate flight support activities, and ensure high‑quality service delivery at Addis Ababa Bole International Airport.

Responsibilities

• Handle day‑to‑day operations at Addis Ababa Bole International Airport
• Manage client and vendor communications via email and phone
• Respond promptly to customer inquiries and complaints
• Understand company services to accurately address requests
• Coordinate with operations and other departments for service delivery
• Escalate unresolved issues appropriately
• Provide feedback to improve satisfaction
• Collaborate with vendors and colleagues to meet targets

Skills Required

Fields of Study

• Flight Dispatch
• Aviation Management
• Ground Services Training

How to Apply

Send your updated CV and cover letter to the provided email address, stating “Junior Operation Officer” in the subject line; find contact details below.