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Call Center Sales Agent (Outbound Sales)

PCM Digitally Enabled Customer Support Service · ET · Full-time
Apply Now Posted 7 hours ago

About the Role

The role involves outbound calling to promote the company's services, identifying client needs, guiding them through onboarding, and achieving set sales targets while maintaining high-quality customer service.

Responsibilities

  • Make outbound calls to prospective customers
  • Promote and explain company services
  • Identify customer needs and provide solutions
  • Guide clients through registration and onboarding
  • Build and maintain strong customer relationships
  • Update customer information in CRM
  • Achieve daily, weekly, and monthly sales targets
  • Deliver excellent customer service while maintaining standards

Skills Required

English communicationSales and persuasionInterpersonal skillsBasic computer literacyPressure handlingTarget achievement

Fields of Study

  • Business Administration
  • Marketing

How to Apply

Submit your updated CV via the EthioJobs application system or email it to the provided address; find contact details below.