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Call Center Sales Agent

PCM Digitally Enabled Customer Support Service · ET · Full-time
Apply Now Posted 7 hours ago

About the Role

The Call Center Sales Agent generates sales opportunities through outbound calls, promotes services, identifies customer needs, and achieves sales targets while delivering excellent customer service.

Responsibilities

  • Make outbound calls to prospective customers
  • Promote and explain company services professionally
  • Identify customer needs and provide suitable solutions
  • Guide clients through registration and onboarding
  • Build and maintain strong customer relationships
  • Accurately update customer information in the CRM system
  • Achieve daily, weekly, and monthly sales targets
  • Deliver excellent customer service while maintaining company standards
  • Follow up with customers to improve engagement and conversion rates
  • Maintain accurate records of customer interactions and sales activities
  • Provide feedback and market insights to improve sales performance

Skills Required

Spoken English communicationSales and persuasionBasic computer skillsTime managementNegotiation abilitiesAbility to work under pressure

Fields of Study

  • Business Administration
  • Marketing
  • Communications

How to Apply

Submit your CV, cover letter, and relevant documents via email. Find contact details below.