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ICLA Social Support Officer

NRC (Norwegian Refugee Council) · ET · Full-time
Apply Now Posted 6 days ago

About the Role

The role supports the implementation of the Information, Counseling and Legal Assistance Programme by engaging communities, leading mobile information sessions, managing beneficiary communications, and coordinating outreach while ensuring compliance with NRC and donor requirements.

Responsibilities

  • Assist in day‑to‑day implementation of ICLA Programme
  • Act as liaison between community and staff
  • Lead mobile group information sessions on civil documentation
  • Respond to community queries and refer cases
  • Maintain communication with beneficiaries
  • Support case management and awareness campaigns
  • Develop outreach strategies with partners
  • Adhere to NRC and donor policies

Skills Required

Strong communicationInterpersonal skillsAnalytical skillsNegotiation skillsCommunity mobilization experienceCase managementConflict resolutionFluency in AmharicFluency in TigrignaKnowledge of government authorities and vulnerable beneficiaries

Fields of Study

  • Law
  • Political Science
  • Sociology

How to Apply

Submit your application through the provided link; find contact details below.