Customer Service Representative
Apply Now Posted 2 hours agoAbout the Role
The role handles front‑office duties for a medical center, welcoming clients, managing registrations, processing payments, and providing administrative support while maintaining professional communication in English and Amharic.
Responsibilities
- Welcome and register clients
- Provide service information
- Answer phone calls and emails
- Direct clients to departments
- Process payments and invoices
- Maintain client records
- Handle inquiries and complaints
- Offer administrative support
- Keep reception area organized
- Ensure confidentiality
- Coordinate with other departments
Skills Required
English language proficiencyAmharic language proficiencyCustomer serviceCommunication skillsTime managementMicrosoft OfficeOrganizational skills
Fields of Study
- Marketing
- Business Management
- Accounting
How to Apply
Send your CV, cover letter and supporting documents via email; find contact details below.