Junior Dispute Settlement Officer

Nib International Bank · ET · Full Time

Apply Now Posted 5 days ago

About the Role

The Junior Dispute Settlement Officer will manage customer disputes related to digital banking transactions, ensuring timely resolution and maintaining detailed documentation within the bank’s dispute settlement framework.

Responsibilities

Handle dispute settlement cases in digital banking
Assist customers with transaction issues
Collaborate with banking teams to resolve problems
Maintain accurate records of disputes

Skills Required

Dispute settlementDigital banking operationsCustomer serviceCommunicationProblem solvingKnowledge of banking regulations

Fields of Study

Accounting
Finance
Economics
Management
Business Administration
Banking & Finance

How to Apply

Submit your CV and supporting documents online via the provided link; find contact details below.