Service Center Operations Lead
Apply Now Posted 3 days agoAbout the Role
The Service Center Operations Lead oversees daily workshop operations, leads a team of technicians, coordinates customer service and resource planning, and drives continuous improvement in service quality and efficiency.
Responsibilities
- Manage daily workshop and field service operations
- Ensure efficient job card planning, scheduling, and completion
- Monitor service turnaround times and operational efficiency
- Lead and supervise service engineers and technicians
- Conduct coaching, training, and technical development activities
- Coordinate with spare parts and sales teams for service support
- Prepare operational performance and service reports
Skills Required
Workshop & Service Operations ManagementTechnical Team LeadershipService Planning & CoordinationCustomer Service ManagementKPI & Performance MonitoringERP/SAP KnowledgeProcess Improvement & Operational Efficiency
Fields of Study
- Electrical Engineering
- Electronics
- IT
- Mechanical
How to Apply
Apply via the application form linked below. Only shortlisted candidates will be contacted.