Customer Service Officer
Apply Now Posted 3 days agoAbout the Role
The role involves acting as the primary point of contact for customers, handling inquiries, processing orders, resolving complaints, and supporting sales and marketing initiatives to ensure high customer satisfaction within a manufacturing environment.
Responsibilities
- Manage customer interactions and inquiries
- Process orders accurately and timely
- Handle complaints and coordinate resolutions with internal teams
- Support sales campaigns and promotions
- Maintain customer databases and records
- Prepare reports for the Marketing Manager
Skills Required
Customer Relationship ManagementOrder ProcessingComplaint HandlingMicrosoft Office SuiteDigital Archiving ToolsCloud StorageCommunication via Phone/Email/WhatsApp/Social Media
Fields of Study
- Marketing Management
- Business Administration
- Communication
- Public Relations
How to Apply
Send your updated CV to the provided email address; find contact details below.