← Back to jobs

EV Service Advisor

Kerchanshe Trading Company · ET · Full-time
Apply Now Posted 2 hours ago

About the Role

The EV Service Advisor acts as the main point of contact for customers, overseeing repair order management, coordinating with technicians, providing EV technical expertise, ensuring warranty compliance, and driving customer satisfaction and sales in a dealership setting.

Responsibilities

  • Serve as primary customer liaison and deliver premium service experience
  • Manage repair orders and coordinate workshop workflow
  • Provide technical support on EV systems and diagnostics
  • Ensure warranty compliance and documentation
  • Identify upsell opportunities and drive service sales
  • Maintain safety standards and environmental compliance

Skills Required

Automotive service operationsElectric vehicle systems knowledgeVehicle diagnostics interpretationWarranty administrationService scheduling and workshop planningDealership Management System (DMS) useCustomer Relationship Management (CRM) useMicrosoft Office SuiteTechnical report preparationOutstanding customer service orientationExcellent communication skills

Fields of Study

  • Automotive Engineering
  • Mechanical Engineering
  • Electromechanical Engineering
  • Automotive Technology

How to Apply

Submit your application through the provided link. Find contact details below.