After‑Sales Manager – Geely Ethiopia
Apply Now Posted 6 days agoAbout the Role
The role leads Geely Ethiopia’s after‑sales infrastructure, ensuring efficient workshop operations, EV readiness, optimal parts supply, high customer satisfaction, and alignment with global standards.
Responsibilities
- Oversee daily operations of flagship service center and regional workshops
- Implement diagnostic protocols and EV safety procedures
- Manage parts supply chain and inventory forecasting
- Maintain customer satisfaction indices and SLAs
- Handle warranty administration and claims processing
- Act as local technical liaison with Geely HQ
- Develop and conduct training programs for staff
Skills Required
after-sales service managementworkshop operationsEV safety protocolsdiagnostic software utilizationinventory and supply chain managementdata analysis for performance metricsteam leadershipcustomer relationship managementEnglish proficiencyAmharic proficiency
Fields of Study
- Automotive Engineering
- Mechanical Engineering
- Industrial Engineering
How to Apply
Send your CV, cover letter and supporting documents to the application email provided; find contact details below.