Front Office Manager
Apply Now Posted 3 hours agoAbout the Role
The Front Office Manager leads the front desk operations, ensuring excellent guest service, efficient staff management, accurate revenue tracking, and adherence to hotel policies in a 5‑star luxury hotel.
Responsibilities
- Supervise front office staff and coordinate front desk, reservations, guest services, and telephone areas
- Train and evaluate front office personnel
- Schedule shifts and manage workload during shifts
- Maintain accurate room status and revenue information
- Prepare monthly reports, budgets, and forecasting
- Handle cash, checks, and credit policies
- Ensure compliance with hotel policies and house rules
- Manage group reservations and guest requests
- Oversee front office computer systems and report generation
- Maintain filing system and documentation
Skills Required
Front Office OperationsGuest Service ManagementRevenue & Occupancy ForecastingCash Handling & Banking ProceduresComputer System Administration (Opera)Staff Training & SchedulingProblem SolvingCommunication
Fields of Study
- Hotel Management
- Front Office Management
How to Apply
Submit your CV, copies of documents, and other relevant testimonies to the Human Resource office at Inter Luxury Hotel, Guinea Conakry (Tito) Street, Kazanchis during office hours. Alternatively, email your application to mihret.negash@interluxuryhotel.com with the position name in the subject line; find contact details below.