Service Coordinator

About the Role

The Service Coordinator manages client service requests, logs critical information, prioritizes and dispatches field technicians, and ensures timely completion of maintenance tasks for high customer satisfaction.

Responsibilities

• Receive and log service requests
• Evaluate urgency and prioritize cases
• Dispatch field engineers efficiently
• Track task progress until closure
• Ensure rapid resolution and high customer satisfaction

Skills Required

Fields of Study

• Diploma

How to Apply

Submit your application letter, CV and supporting documents via email to recruitment@infinity-et.com before the deadline; include the position title in your cover letter. Find contact details below.