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IT Administrator

Hope For Justice · ET · Full-time
Apply Now Posted 11 hours ago

About the Role

The IT Administrator ensures reliable, secure, and responsive IT support for staff and equipment, managing local and global systems while upholding organizational technology standards.

Responsibilities

  • Provide first‑line technical support for hardware, software, network and system issues
  • Deliver in‑person local IT support and remote assistance to global users
  • Install, configure, maintain and troubleshoot laptops, desktops, printers and mobile devices
  • Administer Microsoft 365 environments and other cloud platforms
  • Manage IT asset inventory, licenses and equipment assignments
  • Ensure timely resolution of incidents and escalation when necessary
  • Maintain system updates, antivirus and cybersecurity practices
  • Support compliance with data protection and information security policies

Skills Required

Hardware and software troubleshootingMicrosoft 365 administrationWindows OS supportNetworking basics (LAN/Wi-Fi)IT asset managementTicketing system usageCommunication skills

Fields of Study

  • Information Technology
  • Computer Science
  • Information Systems

How to Apply

Submit your CV, cover letter, and relevant documents via email; find contact details below.