IT Administrator
Apply Now Posted 1 week agoAbout the Role
The IT Administrator delivers reliable, secure technical support to staff in Addis Ababa, managing local networks, Microsoft 365 services, and hardware while ensuring compliance with cybersecurity and safeguarding standards.
Responsibilities
- Provide first-line technical support to staff for hardware, software, network, and system issues
- Maintain local office networks, internet connectivity, and shared systems
- Administer Microsoft 365 environment and other cloud-hosted systems
- Ensure timely resolution of IT incidents and service requests
- Manage IT asset inventory and licenses
- Support information security and data protection policies
- Conduct basic user training and induction
- Coordinate with Global IT team for system upgrades and security measures
Skills Required
IT support troubleshootingMicrosoft 365 administrationWindows OS supportHardware installation/configurationNetworking (LAN/Wi-Fi)Antivirus & security patch managementAsset inventory managementUser training and communication
Fields of Study
- Information Technology
- Computer Science
- Information Systems
How to Apply
Submit a single PDF or Word document containing your application letter and CV, with the subject line ‘IT Administrator’, via email; find contact details below.