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Executive Housekeeper / Housekeeping & Laundry Manager

Hilton Addis Ababa · ET · Full-time
Apply Now Posted 2 hours ago

About the Role

Responsible for managing all housekeeping and laundry functions in a Hilton hotel, ensuring high standards of guest service, cost control, and effective team leadership.

Responsibilities

  • Oversee housekeeping and laundry operations
  • Evaluate guest satisfaction and monitor trends
  • Manage departmental budgets, stock, and schedules
  • Set targets, objectives, policies, and procedures
  • Inspect facilities for compliance
  • Lead and train the housekeeping/laundry team
  • Maintain communication across hotel areas
  • Ensure staffing meets business demand
  • Generate meeting minutes
  • Handle staff performance issues

Skills Required

Property management systemsTeam leadershipBudgeting and cost controlGuest satisfaction analysisTraining & development

Fields of Study

  • Hospitality Management
  • Hotel Administration
  • Business Administration

How to Apply

Submit a 3-4 page CV via email or deliver it in person to the Director of Human Resources office; find contact details below.