Senior Customer Service Officer
Apply Now Posted 1 hour agoAbout the Role
The Senior Customer Service Officer manages daily cash operations, ensures transaction accuracy, oversees staff performance, and maintains high customer satisfaction in a retail banking environment.
Responsibilities
- Process cash transactions and manage vault balances
- Coach and coordinate customer service staff
- Ensure accurate and efficient branch transactions
- Maintain compliance with cash handling policies
- Support treasury cash consignments
- Administer primary vault operations
Skills Required
Cash handlingCustomer serviceVault managementTransaction accuracyTeam coordinationCommunicationCompliance
Fields of Study
- Accounting
- Management
- Economics
How to Apply
Apply through the online application form linked above within ten days of posting; find contact details below.