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Senior Customer Service Officer

Hijra Bank S.C · ET · Full-time
Apply Now Posted 1 week ago

About the Role

Senior Customer Service Officer responsible for accurate cash processing, vault management, and delivering exceptional customer service while ensuring compliance and operational efficiency in a bank branch setting.

Responsibilities

  • Process cash transactions and currency exchanges accurately
  • Maintain vault balances and oversee cash handling procedures
  • Coordinate and coach customer service staff
  • Ensure compliance with banking policies and audit requirements
  • Facilitate efficient branch operations and resource utilization

Skills Required

Cash HandlingVault ManagementCustomer Service ExcellenceTransaction AccuracyTeam CoordinationCompliance AdherenceBanking Operations

Fields of Study

  • Accounting
  • Management
  • Economics

How to Apply

Apply online via the provided link within ten days of this announcement; find contact details below.