Call Centre Operator
Apply Now Posted 1 week agoAbout the Role
The Call Centre Operator will provide high‑quality customer support for Hijra Bank, addressing inquiries, resolving issues, and maintaining accurate records while upholding the bank’s ethical values.
Responsibilities
- Handle customer inquiries and resolve issues via phone or chat
- Maintain accurate call records and update customer information
- Adhere to banking policies and procedures during interactions
- Collaborate with team members to improve service quality
- Participate in training sessions to enhance product knowledge
Skills Required
Customer ServiceCall HandlingProblem SolvingCommunication SkillsKnowledge of Banking ProductsIFB Certification (advantage)
Fields of Study
- Management
- Accounting
- Business Administration
- Marketing Management
How to Apply
Submit your application through the online form at https://forms.gle/ZDX6SVisTm6yqpL77 within ten days of this announcement. Find contact details below.