After Sales Support

Haron Computers · ET · Full-time Remote

Apply Now Posted 2 hours ago

About the Role

Support clients after go‑live by providing technical assistance, troubleshooting, and escalation management to maintain smooth operation of enterprise software.

Responsibilities

Provide post‑implementation technical support to clients
Handle client support requests via phone and remote tools
Troubleshoot system issues
Coordinate escalations when required
Maintain continuous communication for system stability
Ensure high customer satisfaction

Skills Required

Problem solvingCommunication skillsCoordinationRemote support (AnyDesk)Enterprise software knowledge (ERP/POS/CRM)Technical troubleshootingMultitasking

Fields of Study

Business
Information Systems
Computer Science

How to Apply

Apply through the provided job portal link. Find contact details below.