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Guest Services Officer

Ghion Hotel Enterprise · ET · Full-time
Apply Now Posted 6 days ago

About the Role

The Guest Services Officer will be responsible for delivering outstanding front‑desk support, ensuring a smooth check‑in/out experience and addressing guest needs in a professional manner.

Responsibilities

  • Provide excellent guest service at reception
  • Handle check‑in/check‑out procedures
  • Manage reservations and room assignments
  • Assist guests with inquiries and requests
  • Maintain accurate records of guest interactions

Skills Required

Customer ServiceFront Desk OperationsHospitality ManagementCommunication SkillsProblem Solving

Fields of Study

  • Hotel Management
  • Hospitality Administration
  • Business Administration

How to Apply

Submit your education and work experience certificates, along with a copy of your ID, to the Human Resources Office of Ghion Hotels within 7 working days from the posting date during business hours. Find contact details below.