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Senior Branch Customer Relationship Officer

Fetno Derash Microfinance S.C · ET · Full-time
Apply Now Posted 2 days ago

About the Role

Senior Branch Customer Relationship Officer responsible for maintaining client relations, delivering financial advice, and ensuring high-quality service within the Addis Ababa branch.

Responsibilities

  • Manage customer relationships at the branch level
  • Provide financial advisory services to clients
  • Handle customer inquiries and resolve issues
  • Maintain accurate client records
  • Collaborate with team members on sales targets

Skills Required

Customer Relationship ManagementBranch OperationsFinancial ServicesCommunicationProblem Solving

Fields of Study

  • Management
  • Business Administration
  • Accounting
  • Economics

How to Apply

Submit a formal application letter, updated CV, and clear scanned copies of relevant educational and work experience documents via email; find contact details below.