Branch Customer Service Officer / Branch Customer Relation Officer II

About the Role

This role involves providing high‑quality customer service and relationship management at a microfinance branch, handling inquiries, processing transactions, and promoting banking products while maintaining regulatory compliance.

Responsibilities

• Handle customer inquiries and resolve issues at the branch
• Maintain accurate customer records
• Assist in processing banking transactions
• Promote bank products and services
• Ensure compliance with regulatory requirements

Skills Required

Fields of Study

• Accounting
• Management
• Business Administration
• Economics

How to Apply

Submit a formal application letter, updated CV, and clear scanned copies of relevant educational and work experience documents via email; find contact details below.