Branch Customer Relation Officer I / Branch Customer Service Officer

About the Role

The role involves delivering top‑quality customer service and relationship management at an Addis Ababa microfinance branch, supporting banking operations and ensuring client satisfaction.

Responsibilities

• Provide excellent customer service at the branch
• Build and maintain client relationships
• Handle inquiries and resolve issues promptly
• Assist in banking operations and documentation
• Ensure compliance with company policies

Skills Required

Fields of Study

• Management
• Business Administration
• Accounting
• Economics

How to Apply

Submit a formal application letter, updated CV, and clear scanned copies of relevant educational and work experience documents via email; find contact details below.