Junior Branch Customer Relationship Officer
Apply Now Posted 3 hours agoAbout the Role
The Junior Branch Customer Relationship Officer supports branch-level customer service, manages inquiries, maintains client relationships, and assists in day‑to‑day banking operations to enhance satisfaction and efficiency.
Responsibilities
- Handle customer inquiries and provide accurate product information
- Support branch customer service operations and front‑office activities
- Assist in opening and maintaining customer accounts
- Process basic requests, transactions, and documentation
- Address customer complaints promptly
- Promote bank products to existing and potential customers
- Maintain accurate records and documentation
- Support senior staff with daily operations and reporting
Skills Required
Customer service orientationStrong communication and interpersonal skillsBasic banking operations knowledgeAttention to detailTeamworkComputer proficiency (MS Office, basic banking systems)
Fields of Study
- Management
- Business Administration
- Accounting
How to Apply
Submit your CV, cover letter and relevant documents via email; find contact details below.