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IT & Innovation Officer

FAMA Import, Export & Services · ET · Full-time
Apply Now Posted 1 week ago

About the Role

The IT & Innovation Officer provides comprehensive IT support, manages smart technology initiatives, researches emerging tech, and develops internal tools to enhance company efficiency.

Responsibilities

  • Provide day-to-day IT support for employees and company systems
  • Troubleshoot hardware, software, networking, printer, and connectivity issues
  • Manage and maintain computers, networks, Wi-Fi systems, and IT equipment
  • Support smart technologies including IoT devices, smart poles, cameras, routers, LED systems
  • Research emerging technologies and recommend innovative solutions
  • Develop or deploy internal productivity tools, automation systems, dashboards, and digital workflows
  • Support ERP, CRM, HR, inventory, and project management systems
  • Assist with cybersecurity, backups, system security, and data protection practices
  • Prepare technical documentation, reports, and system records
  • Coordinate with vendors, suppliers, and technical partners

Skills Required

Problem-solvingCommunicationTeamworkInnovation-oriented mindsetLearning agilityOrganizational skillsMultitaskingHardware troubleshootingSoftware troubleshootingNetworkingIoT systems familiarityProgramming knowledgeERP/CRM supportCCTV and access controlAI toolsAutomation platformsCloud systems

Fields of Study

  • Information Technology
  • Computer Science
  • Software Engineering
  • Information Systems

How to Apply

Complete the online application form at https://forms.gle/anHcTp5MGwXv7xJj6 to apply; find contact details below.