Operations Officer
Apply Now Posted 1 hour agoAbout the Role
The Operations Officer manages end‑to‑end visa application processes, ensuring accurate data entry, compliance with procedures, customer service excellence, and timely delivery of passports while supporting project initiatives and continuous improvement.
Responsibilities
- Scrutinize and collect visa applications
- Handle customer queries via phone, email, or in person
- Process cash and bank transactions accurately
- Maintain accurate data entry into the system
- Manage passport delivery logistics
- Ensure compliance with SOPs
- Inform applicants about value‑added services
- Encourage feedback and monitor satisfaction
- Adhere to turnaround times
- Assist in WB project execution
- Promote environmental responsibility
- Attend mandatory training sessions
Skills Required
Customer ServiceMS Office proficiencyTyping SpeedData EntryCash HandlingAdministrative LogisticsProcess ImprovementCompliance ManagementCommunication
Fields of Study
- Any Field
How to Apply
Attach a PDF Application Letter and CV marked with the Job Title “Operations Officer” and send them to the application email; find contact details below.