Arabic Speaker – Operations Officer

About the Role

The Operations Officer manages end‑to‑end visa processing operations, ensuring accurate data entry, customer service excellence, compliance with procedures, and timely delivery of passport logistics while supporting project initiatives.

Responsibilities

• Scrutinize and collect visa applications
• Handle customer queries by phone or email
• Process cash and bank transactions accurately
• Enter application data into system
• Manage passport delivery logistics
• Maintain compliance with SOPs
• Inform applicants about value‑added services
• Encourage feedback and surveys
• Ensure turnaround time targets are met
• Assist in WB project execution
• Adhere to environmental and safety policies

Skills Required

Fields of Study

• BSc
• BA

How to Apply

Send your application letter and CV via email to info@jobsinethiopia.net, clearly marking the job title “Arabic Speaker Operation Officer”. Only short‑listed candidates will be contacted. Find contact details below.