IT Support Engineer

East Africa Bottling Share Company · ET · Full-time

Apply Now Posted 2 hours ago

About the Role

The role delivers reliable IT support across the organization by troubleshooting hardware, software, and network issues, maintaining equipment and infrastructure, documenting changes, and ensuring compliance with security and governance standards.

Responsibilities

Provide technical support for hardware, software, and networking issues
Install, configure, and maintain IT equipment
Support enterprise applications and productivity tools
Monitor IT infrastructure performance
Maintain asset inventories
Document incidents and resolutions
Escalate complex problems to vendors
Ensure compliance with IT governance and cybersecurity policies
Deliver end‑user training

Skills Required

troubleshootinghardware supportsoftware supportnetworkingasset managementincident documentationIT governancecybersecurity basicsuser training

Fields of Study

Information Technology
Computer Science
Information Systems

How to Apply

Apply through the provided link: https://ccba.erecruit.co/candidateapp/Jobs/View/CCB260706-3; find contact details below.