IT Support Engineer
Apply Now Posted 2 hours agoAbout the Role
The role involves delivering comprehensive technical support for hardware, software, network, and system issues, managing user accounts, applying security measures, and maintaining documentation to ensure smooth IT operations.
Responsibilities
- Provide technical support for hardware, software, network and system issues
- Install, configure, maintain and troubleshoot desktops, laptops, printers and peripherals
- Respond to user requests within SLAs
- Diagnose and resolve connectivity problems
- Support LAN/WAN and wireless networks
- Manage user accounts and access permissions
- Apply security patches and updates
- Document support cases and procedures
- Assist with IT asset management
- Collaborate with internal teams and vendors
- Perform preventive maintenance
Skills Required
troubleshooting hardware and softwarenetwork supportLAN/WAN configurationTCP/IP knowledgeprinter and peripheral device managementuser account administrationsecurity patchingasset inventorycustomer servicedocumentation
Fields of Study
- Information Technology
- Computer Science
- Information Systems
How to Apply
Submit your application through the provided job link; find contact details below.