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IT Support Engineer

East Africa Bottling Share Company - Coca Cola · ET · Full-time
Apply Now Posted 2 hours ago

About the Role

The role delivers reliable IT support across the organization, maintaining hardware, software, and network systems while ensuring performance, security, and user satisfaction.

Responsibilities

  • Provide technical support for hardware, software, and network issues
  • Install, configure, and maintain IT equipment
  • Support users with enterprise applications
  • Monitor IT infrastructure performance
  • Troubleshoot LAN/WAN and wireless connectivity
  • Maintain asset inventories
  • Document incidents and resolutions
  • Escalate complex problems to vendors
  • Ensure compliance with IT governance and cybersecurity policies
  • Provide end-user training

Skills Required

Hardware troubleshootingSoftware supportNetworking (LAN/WAN, wireless)Asset inventory managementIncident documentationCustomer serviceIT governance compliance

Fields of Study

  • Information Technology
  • Computer Science
  • Information Systems

How to Apply

Submit your application through the provided job link; find contact details below.