General Service (Receptionist)

About the Role

This role combines front‑desk reception, office administration, and marketing supervision for an apartment/guesthouse. The incumbent manages visitor interactions, communication channels, scheduling, facility upkeep, team leadership, asset tracking, and reputation management to ensure high customer satisfaction.

Responsibilities

• Greet visitors and direct them appropriately
• Handle phone calls and emails, routing inquiries
• Coordinate calendars for office meetings
• Maintain cleanliness and appearance of offices and guest rooms
• Ensure punctuality of trainees
• Encourage and secure guest reviews
• Create and publish social media promotions
• Supervise reception staff
• Track and inventory assets
• Resolve guest complaints promptly

Skills Required

Fields of Study

• Customer Service
• Business Management
• Marketing

How to Apply

Apply through the Ethiojobs website by completing a mandatory form via the provided link and then submitting your CV as a PDF on Ethiojobs. Only candidates who complete both steps will be considered. Find contact details below.