Customer Service Manager for Adama District
Apply Now Posted 5 days agoAbout the Role
The role directs all customer service activities at the Adama Branch, ensuring efficient operations, high service quality, and strategic growth opportunities.
Responsibilities
- Lead and manage all customer service functions at the Adama Branch.
- Oversee Senior Customer Service Officer (Cash) and Customer Service Officers (Maker/Checkers).
- Ensure operational excellence and high service standards to drive customer satisfaction.
- Support the bank’s growth through business development and relationship management.
Skills Required
Business DevelopmentCredit AnalysisRelationship ManagementData AnalysisBranch OperationsLeadershipRisk ManagementDigital Savviness
Fields of Study
- Marketing Management
- Accounting
- Management
- Economics
- Business Administration
- Information Technology
How to Apply
Apply through the career portal or contact the branch via phone; find contact details below.