Customer Service Manager
Apply Now Posted 3 days agoAbout the Role
Customer Service Manager is responsible for leading and managing all customer service functions within the Branch, ensuring operational excellence and consistent delivery of high service standards to achieve elevated customer satisfaction levels.
Responsibilities
- Lead and manage customer service functions at the branch
- Oversee Senior Customer Service Officer and Customer Service Officers
- Ensure operational excellence and high service standards
- Drive business development and new opportunities
- Manage credit applications and financing solutions
- Maintain strong relationships with customers and stakeholders
Skills Required
Analytical skillsCritical thinkingRelationship managementCredit analysisBranch operations managementLeadership
Fields of Study
- Business Administration
- Marketing
- Accounting
- Economics
- Information Technology
How to Apply
Submit your application via the online portal linked above; find contact details below.