Branch Business Relationship Officer – West Addis District
Apply Now Posted 5 days agoAbout the Role
The Branch Business Relationship Officer is responsible for achieving business growth for Retail & MSME/IFB Banking by providing quality relationship management to new and existing customers at assigned branch, sustaining customer satisfaction and generating additional cross‑sell opportunities.
Responsibilities
- Drive business growth for Retail & MSME banking by managing customer relationships
- Promote and sell banking products to agents and customers
- Utilize core banking and digital platforms to enhance customer experience
- Ensure high customer satisfaction across web, email, USSD, SMS, ATMs, POS, and branches
Skills Required
Banking product knowledgeDigital banking platform proficiencySales & marketing skillsCustomer service across multiple channelsSharia (Islamic) banking principles
Fields of Study
- Business Administration
- Banking
- Finance
- Accounting
- Management
How to Apply
Apply online via the provided link; find contact details below.