Branch Business Relationship Officer
Apply Now Posted 3 days agoAbout the Role
The Branch Business Relationship Officer drives business growth for Dashen Bank’s Retail & MSME portfolio by fostering strong relationships with customers at branch locations, promoting bank products, and ensuring high levels of customer satisfaction through effective service delivery.
Responsibilities
- Achieve business growth for Retail & MSME banking by managing relationships with new and existing customers at assigned branches
- Promote and sell bank products and services to agents and customers
- Utilize banking systems and digital platforms to streamline operations and enhance customer experience
- Apply knowledge of sharia principles in banking and financing services
- Deliver customer service across websites, email, USSD, SMS, internet platforms, ATMs, POS, agents, merchants, and branches
Skills Required
Product and price knowledgeMarketing and sales skillBanking systems knowledgeSharia or Islamic banking principlesCustomer service delivery across digital channels
Fields of Study
- Business Administration
- Banking
- Finance
- Accounting
- Management
How to Apply
Apply through the provided link; find contact details below.