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Customer Service Officer

Dashen Bank · ET · Full-time
Apply Now Posted 1 hour ago

About the Role

The Customer Service Officer supports branch operations by handling account maintenance, payments, collections, and customer inquiries while ensuring compliance with banking procedures.

Responsibilities

  • Provide front‑office customer service support at the branch
  • Handle account maintenance, payment and collection transactions
  • Respond to customer enquiries and requests
  • Manage cash and non‑cash transactions

Skills Required

Front‑office customer serviceAccount maintenancePayment and collection transactionsCash handlingMicrosoft Office proficiencyCore banking system usageCommunication skillsProblem solvingRisk awareness

Fields of Study

  • Business Administration
  • Marketing Management
  • Accounting
  • Economics
  • Information Technology

How to Apply

Submit your application through the provided job link, including an updated CV and application letter. Find contact details below.