IT Support

About the Role

IT Support professionals will deliver essential technical assistance to internal staff, troubleshoot hardware/software and network issues, and contribute to efficient IT operations at Cambridge Academy Ethiopia.

Responsibilities

• Provide first- and second-level technical support for desktops, laptops, printers, mobile devices, and software applications
• Troubleshoot and resolve network connectivity issues
• Set up and configure new equipment and user accounts
• Log and track support requests using the school’s ticketing system
• Maintain documentation of common issues and solutions
• Collaborate with the IT team on system upgrades and maintenance tasks

Skills Required

Fields of Study

• Information Technology
• Computer Science

How to Apply

Submit a single PDF containing your CV, cover letter, academic and professional credentials, passport copy, and recent photo via email. Use the subject line "Application: IT Support". Find contact details below.